BuyerFlo

BuyerFlo Terms and Conditions

Last Updated: August 16, 2026

Please read these Terms and Conditions ("Terms") carefully before using BuyerFlo. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and BuyerFlo ("BuyerFlo," "we," "us," or "our") governing your access to and use of the BuyerFlo platform, including our website, application, the BuyerFlo Gmail add-on, and any related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

BuyerFlo provides software that helps real estate transaction coordinators, real estate agents, and related professionals manage deal follow-up, communication, and task tracking, including:

  • Drafting follow-up and reply text for your review
  • Extraction of key dates and tasks from uploaded contracts and transaction documents
  • Deal timelines, task tracking, and prompts when work is overdue
  • Optional Gmail add-on: classify the message you currently have open, draft a reply, and hand off to Gmail Compose so you send

Sending email. The Service does not send mail from your Gmail account and does not send Gmail on your behalf.

  • Gmail add-on: BuyerFlo drafts; you review and click Send in Gmail.
  • Web app: When you send from BuyerFlo, outbound mail is delivered via Resend from a BuyerFlo deal address — not from your Gmail inbox.

The Service is a productivity and workflow tool. It is not a substitute for your professional judgment, your brokerage's compliance requirements, or applicable law. You remain solely responsible for the accuracy, timeliness, and legal sufficiency of every communication, task, and date associated with your transactions.

2. Eligibility and Account Registration

You must be at least 18 years old and capable of forming a binding contract to use the Service. You represent that you hold any real estate license, transaction coordinator certification, or other professional credential required in your jurisdiction to perform the work you use BuyerFlo to support.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at support@buyerflo.com of any unauthorized use.

3. Subscription Plans, Fees, and Payment

BuyerFlo offers the following plans, as may be updated from time to time and described at buyerflo.com/pricing:

  • Solo — first deal free; $49 per deal thereafter
  • Pro — $99/month
  • Team — $499/month

Fees are billed in advance on a recurring basis (or per-deal, for Solo) via our payment processor. All fees are non-refundable except as required by law or expressly stated in these Terms. We may change pricing with at least 30 days' notice to active subscribers; continued use after the effective date constitutes acceptance of the new pricing.

You are responsible for any taxes associated with your use of the Service, excluding taxes on BuyerFlo's net income.

4. Free Trials and Promotional Terms

Any free trial, free first deal, or founding member pricing is offered at BuyerFlo's discretion and may be modified or discontinued at any time without affecting previously agreed terms for existing subscribers.

5. Cancellation and Termination

You may cancel your subscription at any time through your account settings or by contacting support@buyerflo.com; cancellation is effective at the end of the current billing period. We may suspend or terminate your account for violation of these Terms, non-payment, or conduct that creates legal or security risk to BuyerFlo or other users, with notice where practicable.

Upon termination, your right to access the Service ends. We will make transaction data available for export for 30 days following termination, after which it may be deleted per our data retention practices.

6. Gmail Add-on, Web-App Email, and Third-Party Integrations

Gmail add-on. If you install the BuyerFlo Gmail add-on, you authorize it to access only the email you are actively viewing, using the OAuth scopes listed in our Privacy Policy. The add-on does not send email. You revoke access at any time at https://myaccount.google.com/permissions.

Web-app send. Outbound mail from the BuyerFlo web app is sent via Resend from a BuyerFlo deal address. That path is separate from Gmail. It is not a connected Gmail inbox and is not Gmail send-on-behalf.

The Service may also connect to other third-party platforms you authorize (for example DocuSign, DotLoop, or MLS systems). Your use of those integrations is governed by the applicable third party's terms. We are not responsible for the availability, accuracy, or conduct of third-party services.

You are responsible for reviewing drafted communications before you send them. BuyerFlo's interpretation of communication context may be imperfect.

7. Contract and Date Parsing — Important Disclaimer

BuyerFlo uses automated tools to extract dates, deadlines, and tasks from contracts and transaction documents you upload. This extraction is provided as a convenience only and is not legal advice, a substitute for careful review of the underlying contract, or a guarantee of accuracy. Real estate contract terms, required disclosures, and deadline calculations vary by state and by contract form. You are solely responsible for independently verifying all dates, deadlines, and obligations against the source documents and applicable law before relying on them. BuyerFlo disclaims all liability for missed deadlines, incorrect date calculations, or transaction losses arising from reliance on automated extraction.

8. Acceptable Use

You agree not to: use the Service for any unlawful purpose; upload content you do not have the right to share (including client data shared without proper authorization); attempt to reverse-engineer or interfere with the Service; use the Service to send unsolicited bulk communications in violation of CAN-SPAM or similar law; or misrepresent your identity or credentials.

9. Your Data and Content

You retain ownership of the transaction data, documents, and communications you upload or generate through the Service ("Your Content"). You grant BuyerFlo a limited license to use Your Content solely to provide and maintain the Service. See our Privacy Policy for details on how we handle personal and client data, including that we do not use Google user data to train generalized AI or ML models.

You represent that you have obtained all necessary consents from your clients and transaction parties to process their information through BuyerFlo.

10. Intellectual Property

BuyerFlo and its logos, features, and underlying technology are the property of BuyerFlo and its licensors. These Terms do not grant you any right to BuyerFlo's trademarks, trade names, or proprietary technology beyond the limited right to use the Service as intended.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUYERFLO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BUYERFLO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AUTOMATED COMMUNICATIONS, DATE EXTRACTIONS, OR TASK GENERATION WILL BE ACCURATE OR COMPLETE. BUYERFLO IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL, TAX, OR REAL ESTATE BROKERAGE ADVICE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUYERFLO AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING FROM YOUR USE OF THE SERVICE, INCLUDING LOSSES RELATED TO MISSED CONTRACT DEADLINES OR TRANSACTION OUTCOMES. BUYERFLO'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID BUYERFLO IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.

13. Indemnification

You agree to indemnify and hold BuyerFlo harmless from claims arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights, including client data you upload without proper authorization.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will be resolved through binding arbitration in Pinellas County, Florida, on an individual basis, except that either party may seek injunctive relief in court for misuse of intellectual property.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

16. Contact

Questions about these Terms: support@buyerflo.com

1858 Oklahoma Avenue NE St. Petersburg, FL 33703