What BuyerFlo does (and doesn't)

BuyerFlo is a coordination engine, not an agent. Here's what that means in practice.

What the engine does

• Reads your contract. Every party, every date, every contingency, every money term. Normalizes into a structured view you can review before anything goes out.
• Plans the whole deal. Generates 15-25 tasks (varies by deal type and jurisdiction) with due dates derived from your contract. Cash deals skip lender tasks. HOA properties add HOA tasks. Florida deals pick up Florida-specific rules.
• Drafts every email. Kickoff, inspection coordination, EMD confirmation, loan approval tracking, title intro, closing prep, final walk, closing confirm. Drafts reference the actual dates and parties from your contract.
• Watches replies. Every response lands on the deal's Activity tab. AI classifies whether a task is done, in progress, or blocked. If someone confirms a milestone, the matching task closes automatically.
• Escalates on time. If a party goes silent past your set threshold, the task moves to Blocked and lands in "Needs you now" on the Today page.
• Re-plans on change. An addendum arrives by email → BuyerFlo reads it → shows you the diff → on approval, re-plans every downstream task affected by the change.

What the engine doesn't do

• Replace your judgment on blockers. When something's genuinely stuck, BuyerFlo surfaces it clearly — you decide how to move it.
• Send without your say-so (unless you enable auto-send). Every drafted outbound waits 10 minutes in the queue for your review. You can edit, send now, or cancel.
• Speak in a stiff robot voice. Pick your writing tone — warm, professional, or direct — during onboarding, and every draft uses it. The AI also matches urgency to deadline proximity; a reminder three weeks out reads differently than a nudge the day before.
• Lose track. Every email, every AI decision, every task state change is captured. Scroll the Activity tab to see exactly what happened.

Where you stay in the loop

Everything important runs through you first:

1. Contract extraction → you review + confirm before any send.
2. Drafted emails → wait in the queue for your approval (or auto-send with a 10-minute undo window).
3. AI-proposed completions → a pinned card says "AI thinks this is done" with the quote + confidence — you Confirm or Reject.
4. Addendum apply → preview of every downstream change shown before you commit.

BuyerFlo is fast and confident, but it's never presumptuous.