What BuyerFlo does (and doesn't)

BuyerFlo is a coordination engine, not an agent. Here's what that means in practice.

What the engine does

• Reads your contract. Every party, every date, every contingency, every money term. Normalizes into a structured view you can review before anything goes out.
• Plans the whole deal. Generates 15-25 tasks (varies by deal type and jurisdiction) with due dates derived from your contract. Cash deals skip lender tasks. HOA properties add HOA tasks. Florida deals pick up Florida-specific rules.
• Drafts every email. Kickoff, inspection coordination, EMD confirmation, loan approval tracking, title intro, closing prep, final walk, closing confirm. Drafts reference the actual dates and parties from your contract.
• Watches replies. Every response lands on the deal workspace, threaded with the task it's about. AI classifies whether a task is done, in progress, or blocked. If someone confirms a milestone, the matching task closes automatically.
• Escalates on time. If a party goes silent past your set threshold, the task moves to Blocked and lands under the Blocked filter on the deal and on the Today page.
• Re-plans on change. An addendum arrives by email → BuyerFlo reads it → shows you the diff → on approval, re-plans every downstream task affected by the change.

What the engine doesn't do

• Replace your judgment on blockers. When something's genuinely stuck, BuyerFlo surfaces it clearly — you decide how to move it.
• Send without your say-so (unless you enable auto-send). Every drafted outbound waits 10 minutes in the queue for your review. You can edit, send now, or cancel.
• Speak in a stiff robot voice. Pick your writing tone — warm, professional, or direct — during onboarding, and every draft uses it. The AI also matches urgency to deadline proximity; a reminder three weeks out reads differently than a nudge the day before.
• Lose track. Every email, every AI decision, every task state change is captured. Open any thread to see the full message log; open any task to see its history strip.

Where you stay in the loop

Everything important runs through you first:

1. Contract extraction → you review + confirm before any send.
2. Drafted emails → wait in the queue for your approval (or auto-send with a 10-minute undo window).
3. AI-proposed completions → an Approvals card says "AI thinks this is done" with the quote + confidence — you Confirm or Reject.
4. Addendum apply → preview of every downstream change shown before you commit.

BuyerFlo is fast and confident, but it's never presumptuous.